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Services

Six systems that turn
attention into booked work.

Every one of them exists to close a specific leak: the call you missed, the quote you forgot, the review you never asked for, the search you never showed up in.

01 — Always on

AI Receptionist

A trained assistant that greets every visitor and caller, answers real questions about your services, and turns the conversation into a booked appointment or a complete quote request.

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after hours · 9:47 PM
Ceiling is leaking. Can someone come tonight?
That sounds urgent — let's get it stopped. Is the water actively running, or slow drips?
Slow drips into a bucket.
Good — that buys us until morning. I've flagged this as priority and reserved the 7:00 AM slot. What's the best number for the tech to reach you?

What it handles

  • Answers questions about services, coverage area, pricing ranges, warranties, hours and lead times — in your words, not generic ones.
  • Books appointments directly into your calendar with real-time availability and automatic confirmations.
  • Collects quote information — property type, square footage, photos, timeline, budget range, whatever your estimate actually requires.
  • Qualifies and routes — out-of-area or out-of-scope inquiries get a polite answer instead of your time.
  • Escalates emergencies and high-value leads to a human immediately, by your rules.
  • Works everywhere — website chat, phone, and text, with one shared brain and one shared inbox.

Why it matters

Research from CallRail found that 78% of consumers have abandoned a business over a missed call, and 82% simply call a competitor. Meanwhile Jobber reports 41% of jobs booked online come in after business hours. The receptionist doesn't replace your team — it covers the hours and moments your team can't.

02 — Reputation

Automated Google Reviews

A quiet, always-running engine that asks every happy customer for a review at the exact moment they're most likely to leave one — and intercepts the unhappy ones first.

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How it runs

  • Triggered by the job, not by a monthly reminder — the request goes out when the invoice closes or the visit completes.
  • Text first, email second. One tap takes them straight to your Google review box, pre-loaded.
  • Sentiment routing. Unhappy customers land in a private feedback form that reaches you — not your public profile.
  • Polite persistence. A single, well-timed reminder recovers a meaningful share of non-responders. Then it stops.
  • Response drafting. Every new review gets a suggested reply in your voice, ready to approve.
  • Steady cadence. Reviews arrive continuously rather than in suspicious bursts.

Why it matters

BrightLocal's 2026 Local Consumer Review Survey found 97% of U.S. consumers read reviews when evaluating a local business, 47% won't consider a business with fewer than 20 reviews, and 74% weight recent reviews most heavily. Rating expectations are climbing fast, too: 68% now require at least four stars, up from 55% a year earlier. Review generation is not a vanity project — it's a filter you either pass or fail before the phone ever rings.

03 — Revenue recovery

Automated Quote Follow-Up

Most estimates are lost to silence, not to price. We build a follow-up sequence that keeps working your open quotes long after everyone else has moved on.

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What we build

  • Instant acknowledgment the moment a quote goes out, so the customer knows what happens next.
  • A multi-touch cadence across text and email — timed in days and weeks, not hours — with a different angle each time.
  • Real messages. Answering an objection, offering a scheduling window, adding a nearby job as social proof. Not "just checking in."
  • Instant handoff. Any reply pulls the sequence to a stop and pings a human right away.
  • Long-horizon nurture for the "not right now" crowd, so a spring quote can still close in the fall.
  • Closed-loop reporting on quotes sent, revived, and won — so you know exactly what the sequence is worth.

Why it matters

Speed and persistence compound. The classic Lead Response Management study found qualification odds fall dramatically between a five-minute and a thirty-minute response, and Harvard Business Review found contacting a lead within the first hour makes qualification roughly seven times more likely. Jobber's 2026 data shows 56% of customers expect a response within an hour. Automation is how a small team behaves like a fast one.

04 — Local visibility

Google Business Profile Optimization

For most local businesses the profile outperforms the website. We treat it like a product: fully built, actively maintained, and tuned against the businesses beating you in the map pack.

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The work

  • Category strategy — primary and secondary categories chosen against what actually ranks in your market, not what sounds right.
  • Complete services and attributes, each with real descriptions instead of bare labels.
  • Photo and video program with a consistent upload cadence and geo-relevant naming.
  • Weekly Posts for offers, seasonal work and completed jobs.
  • Seeded Q&A that answers the questions customers actually ask before calling.
  • Citation and NAP consistency across the directories Google cross-references.
  • Ongoing monitoring for suspensions, competitor spam, and unauthorized edits.

Why it matters

Google still drives the majority of local discovery — though BrightLocal measured its share falling from 83% to 71% in 2026 as AI assistants absorb some of that demand. That makes the profile both your biggest current source of local leads and a primary data source AI tools read when deciding who to recommend. It is worth doing properly.

05 — Foundation

Search Engine Optimization

Rankings that end in phone calls. We build the technical foundation and the pages that match how customers actually search for what you do, where you do it.

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Where we focus

  • Technical health — Core Web Vitals, mobile rendering, crawlability, indexation, HTTPS and site architecture.
  • Service & city pages that are genuinely distinct, not spun templates with the town name swapped.
  • Structured data — LocalBusiness, Service, FAQ and Review schema so machines can parse what you offer.
  • Content built on questions real customers ask, which happens to be exactly what AI systems quote.
  • Local authority from associations, suppliers, chambers, sponsorships and press — links that also read as legitimacy signals.
  • Conversion tracking so every ranking connects to calls, forms and booked jobs.

A note on honesty

SEO is a compounding asset, not a switch. Meaningful movement typically takes three to six months, and anyone promising page one in thirty days is either buying it or lying about it. We'll tell you upfront whether your market is winnable, and what it will realistically take.

06 — The new front door

GEO — Generative Engine Optimization

Getting your business named, cited and recommended inside ChatGPT, Google AI Overviews, Gemini, Copilot and Perplexity — the places where a growing share of buying decisions now start and end.

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What GEO involves

  • AI visibility baseline — we run the prompts your customers actually use across every major assistant and record who gets named. Usually it isn't you.
  • Entity clarity — making who you are, what you do and where you do it unambiguous and consistent everywhere a model might read it.
  • Answer-shaped content — direct, extractable, statistic-supported passages. Research from Princeton, Georgia Tech and IIT Delhi found citing statistics lifted AI visibility by roughly 41%.
  • Earned mentions — directories, local press, industry roundups, forums and communities. Roughly 82% of AI citations come from earned media rather than your own site.
  • Review corpus depth — assistants read review text, not just star ratings, when they recommend.
  • Ongoing tracking — monthly share-of-voice across assistants, so you can see the needle move.

Why now

Similarweb measured zero-click Google searches rising from 56% to 69% in the year after AI Overviews rolled out, and Seer Interactive found visitors arriving from ChatGPT converted at 15.9% versus 1.76% for traditional organic traffic. Fewer visitors, dramatically better ones. GEO is about making sure some of them are sent to you.

Questions

Common questions

No. Most clients start with one — usually the AI receptionist or review automation, because those show returns fastest — and add the visibility work once the front end is capturing everything properly. We'll tell you which one is costing you the most right now.

We never pretend it's a person. The assistant is transparent when asked, and it hands off to a human the moment a conversation needs one. In practice customers care far more about getting an immediate, accurate answer than about who typed it — CallRail found 52% of consumers read an AI assistant answering after hours as a sign of better service.

An AI receptionist typically goes live in one to two weeks, including training on your services and a supervised launch window. Review and follow-up automation are usually live within a week. SEO and GEO are ongoing programs where the first structural work lands in the first month and results compound from there.

Generally yes. We integrate with mainstream CRMs, field service platforms, scheduling tools and phone systems. If you're running something unusual, we'll confirm feasibility during the audit before you commit to anything.

They overlap but optimize for different things. SEO earns a ranked position a person clicks. GEO earns a mention inside an answer nobody clicks past. The signals differ too — brand mentions across the web correlate with AI visibility far more strongly than backlinks do. Strong SEO helps your GEO; it doesn't guarantee it.

Pricing depends on scope, call volume and how many markets you serve. Everything is month to month after the build — we'd rather earn the next month than trap you in a year. You'll get a fixed quote after the audit, with no surprises attached.

Not sure where to start?

Book the audit. We'll show you where inquiries are leaking out and how you currently appear across Google and AI search — and you keep the findings either way.

Book a 20-minute demo